Gorgias

Gorgias

Gorgias is a helpdesk platform, targeted at e-commerce businesses. Its powerful features include multichannel support and automated wording. At only $10 per month, you can enjoy its starter plan, with 3 customer support agents and 50 tickets per month.

Shopify Rating

4.3

Launched

March 1, 2017

Developer

Gorgias Inc.

Platform Rank

5

Installs

19,346

Penetration

0.817%

Reviews

702

Work With

Shopify Flow,Klaviyo,Yotpo,Attentive,Recharge,Aircall,20+ Integrations

Website

https://www.gorgias.com

Why Choose Gorgias?

Why Choose Gorgias?

Pros & Cons

Seamless integration with Shopify, centralizing email, social media, and live chat into one platform.
User-friendly interface simplifies daily operations and is accessible for all technical levels.
Responsive customer support praised for addressing inquiries and improving efficiency.
Some users find the pricing structure unclear or misleading, particularly for ticket volumes.
Reports of customer support being inadequate after long-term use, with unresolved app issues.

Gorgias Pricing

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