E-commerce Retention with Channelwill

Personalized engagement and tailored rewards can lead to a notable 4% – 6% increase in retention rates, and a 65% surge in customer loyalty and repeat business.

A Personalized Experience Elevates Customer Retention

Personalizing the customer journey is key to retention. It creates a sense of value and connection, encouraging loyalty. Brands choose Channelwill to tailor services and communications, showing customers their care and driving repeat business and long-term relationships.

  • 40%+ AOV

    A 40% increase in AOV, from $60 to $ 84.
  • 60%+ RR

    A 60% in retention rate over the past year.
  • 2X RPR

    2 x repeat purchase rate, from 20% to 40%.
  • $10,000+ SR

    $10,000+ sales increase in 3 three months.
  • 30%+ SR

    A 30%+ sales revenue in 6 months.
  • 40%+ AOV

    A 40% increase in AOV, from $60 to $ 84.
  • 60%+ RR

    A 60%+ in retention rate over the past year
  • 2X RPR

    2 x repeat purchase rate, from 20% to 40%.
  • $10,000+ SR

    $10,000+ sales increase in 3 three months.
  • 30%+ SR

    A 30%+ sales revenue in 6 months.

See How Channelwill Retain Your Customers

Personalized Customer Experience

Personalized Customer Experience

Utilize customer historical data and behavior to provide them with personalized product recommendations and customized shopping experiences, which leads to repeat purchases.

Features
Branded tracking page for personalized recommendations
Customized review widgets
Custom loyal program rewards
Maximizing Customer Feedback

Timely Feedback & Regular Communication

Stay in touch with customers by sending personalized messages, such as promotions, new product launches, and more, at specific times by email. Actively collect customer feedback and reviews, improve products, and use social proof to increase the repurchase rate.

Features
Auto-send review request once orders are delivered
Retain customers at every touchpoint
Instant email marketing
Build Personalized Loyalty Program

Attractive Loyalty Program

Create attractive loyalty programs that offer loyalty packages tailored to different customers, thus encouraging customers to make multiple purchases and become long-term customers.

Features
Points & Reward & Loyalty program
Auto-accumulate points after writing a review
VIP tiers
Seamless Return & Exchange Experience

Simplify Return & Exchange Process

Streamline your return and exchange process with efficient solutions, making customer satisfaction your top priority. Make good use of product-to-point systems to retain customers in your store.

Features
Branded return page
Efficient return & exchange management
Return for points to draw customers back to the store

Build Something Great

Everything you need to build a Shopify store.

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Installs

Every installation is a testament to our growing strength.

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Shopify Reviews

We’ve got tons of positive reviews for helping them streamline store building.

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Happy Customers

30,000+ happy customers grow and shine with Channelwill

Increase Retention Rates with Channelwill

Data-Driven Personalization

Leverage customer data to personalize product recommendations, ensuring each interaction is valuable to the individual customer.

Automated Communication

Automatic tools to send timely messages, such as post-purchase updates, birthday wishes, or anniversary offers, add a personal touch.

Exclusive Access

Offer exclusive access to new product launches, sales, or content that is not available to the general public with customized VIP tiers.

Seamless Customer Service

Provide personalized customer support through multiple channels, including live chat, email, or social media to address customer concerns.

Feedback Loop

Create a system where customer feedback is collected and used to improve products and services.

Reporting & Analytics

Full visibility of delivery status, historical performance, customer promise attainment, and more.

Retain Customers with A Personalized Experience!

Channelwill helps you tailor personalized post-purchase experiences to retain customers.

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