Elevate Customer Post-Purchase Experience with ParcelPanel
Boost repeat conversions by enhancing customer satisfaction with our real-time tracking and estimated delivery date for a seamless post-purchase experience.
Enhanced Shipment Visibility, Elevated Customer Satisfaction
After clicking ‘buy,’ customers mainly care about where their package is, when it will arrive, and if it’s safe. Disjointed updates and delays can lead to frustration and overwhelm your support team.
ParcelPanel offers customizable tracking pages that reflect your brand, helping you stay connected with customers post-purchase. Proactively address issues before they arise, boosting satisfaction and retention.
Automate Shipment Tracking to Minimize “WISMO”, Foster Customer Loyalty, and Increase Sales
Minimize “WISMO” Tickets
Elevate your brand and address “WISMO” headaches directly. You can boost customer satisfaction and free up valuable time to focus on scaling your business.
Reduction in WISMO tickets
Strengthen Customer Loyalty
Reduce service workloads with real-time tracking data on a centralized dashboard. Ensure end-to-end order visibility, meeting customer needs and cultivating loyal brand advocates.
Increase in customer loyalty
Make Data-Driven Decisions
Utilize data insights to boost repeat sales. Redirect the 4-8 order lookups from purchase to delivery back to your store, optimizing sales through targeted marketing channels.
Increase in Repeat Sales
Transform Worries into Trust
Instill confidence in your customers at checkout with shipping protection. Minimize cart abandonment and enhance brand loyalty by providing a hassle-free claims process for lost or damaged packages.
Increase in Conversion Rates
Powerful Tracking & Shipping Features
Powerful tracking, shipping and upsell features to help you enhance customer satisfaction, elevate their loyalty, and retain more users.
Branded Tracking Pages
Empower your customers with a branded tracking page to track orders in real time. Peace your mind to focus on more important matters!
Estimated Delivery Date
Set an estimated delivery date to inform customers when they can expect to receive their orders on your tracking page.
Automated Shipping Notifications
Create lasting customer engagement by proactively reaching out with automatic and personalized shipping notifications.
Custom Shipment Status
Add custom shipment status (up to 3) with time intervals and descriptions, timely informing customers about the order status.
Product Recommendation
Transform your tracking page into a revenue-generating marketing channel to increase sales and customer engagement.
Analytics Reporting
Analytics on the shipment, transit time, tracking page, and shipping notifications for comprehensive insights to your business.
Coverage for Shipping Issues
Protect against lost, damaged, or delayed packages, enhancing customer trust while keeping costs off your company’s balance sheet.
Seamless Checkout Integration
With just a simple checkbox at checkout, customers can opt for shipping protection, making it easy to boost sales without any hassle.
Effortless Claims Process
Customers can quickly file claims using a straightforward link in their policy, with processing and payouts typically completed within 48 hours.
Seamless Integration
1,234+ Carriers
Support 1,234+ carriers worldwide, including USPS, UPS, FedEx, and DHL. Leverage this powerful global network of carriers to provide better service.
50+ Integration
Integrate with the leading e-commerce platforms and apps to power your business.
Choose the Perfect Plan for Your Business
Free
$0 /month
20 quota/month 200 orders per month;
Essential
$11/month
200 quota/month; $0.05 per additional quota
All Free features, plus:
Professional
$59/month
2,000 quota/month; $0.05 per additional quota
All Essential features, plus:
Enterprise
$479/month
25,000 quota/month; $0.05 per additional quota
All Professional features, plus:
Tech Stack for Peak Performance
Boost customer lifetime value
Enhance customer experience
Improve retention rates
We’re Here for You
With over 300,000 sites using our products, we cannot tolerate exploits.
ISO 27001 Certification
We reassure stakeholders that the brand adheres to best practices for protecting sensitive and confidential information.
99.99% Uptime
Our products boast a 99.99% uptime to ensure the delivery of stable and designed to be highly reliable and consistently available to users.
24/7 Support
When you choose Channelwill, you choose peace of mind, knowing that every problem you encounter is resolved.
“Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service.”
“Quick response and very friendly. The app itself is very easy to use. For customers, there is a clear tracking page of the package with a map attached.”
“Easy to set up the app, with all the functionalities you need. good pricing and awesome support, that is quick to help.”
Boost Sales with a Branded Post-Purchase Tracking Journey!
No more “Where is my order?” Enhance your customer satisfaction.