Helpdesk & Live Chat Support App

Turn Your Customer Service Into A Profit Center

Enhancing customer delight through streamlined processes and personalized care for optimal satisfaction and problem resolution with our efficient support solution.

🎉 Win the 2024 BFCM with Channelwill’s all-in-one solution!

Transform your support system with automated cruise control

Effortlessly managing ticket flow. Prioritize, assign, and categorize tickets automatically, fostering collaboration and efficiency. Free up agents to tackle critical issues, boosting customer satisfaction and driving sales conversion, as every ticket becomes an opportunity for stellar service and increased revenue.

S
Response Time
%+
Customer Satisfaction

Swift resolutions for an amazing support encounter

Automated chatbots (FAQs, autoresponders, product suggestions, discount coupons) may increase engagement and conversions. Order tracking made simple with a self-branded widget; no further integration is required.

+
Issue Resolution
%+
Conversion Rate

Combined Customer Channels into One Platform

Unleash Omnichannel accessibility with no extra fees. Extend prompt assistance across multiple stores, ensuring round-the-clock support via Facebook, Instagram, WhatsApp, email, live chat, and more. Automated responses eliminate the need for additional staffing, optimizing efficiency and customer satisfaction effortlessly.

%+
Work Efficiency
%+
Customer Retention

Harness customer insights for tailored service excellence

Integrate seamlessly with Shopify for effortless support, consolidating order history, loyalty status, subscriptions, and more into accessible profiles. Equip your team with comprehensive user data and tags, ensuring personalized responses without the hassle of tab switching.

-$
Customer Service Cost
$+
Sales and Revenue

Maximize conversion and retention

Helpdesk

A clever knowledge base and help center can be useful in this situation. Make it simple for clients to resolve problems on their own without requiring them to contact you via phone or email.

Live chat

Effortlessly manage multiple conversations from anywhere, Never leave a conversation hanging, ensuring every interaction is attended to promptly and effectively.

Chatbot

Automate and streamline customer support processes by providing instant responses to inquiries and guiding users through self-service options

Auto Workflow

create interactive flows effortlessly, without any coding required. With our intuitive drag-and-drop editor, design custom flows tailored to your needs.

Pricing

Choose the Perfect Plan For Your Business

Simple, transparent pricing that grows with you. Let’s get it started.

Free

Free

For a customized plan, please contact us!

Additional SEO services are available for an additional fee starting at $79

FEATURES
Unlimited agent
1 store
20 conversations
Order track 20 orders
Live Chat
Email Integration
Unlimited FAQ
Whatsapp
Messenger

Starter

$16.9 /month

or $152.25/year and save 25%

$12 per each additional 100 conversations

FEATURES
[Early Bird Offer $8.45]
Unlimited agent seats
100 conversations
Order track 100 orders
Live Chat & Email
Help Center
Social media

Basic

$29.9 /month

or $258.48/year and save 28%

$12 per each additional 100 conversations

FEATURES
[Early Bird Offer $14.95]
Unlimited agent seats
300 conversations
Order track 300 orders
Live Chat & Email
Help Center
Social media

Pro

$89.9 /month

or $733.72/year and save 32%

$10 per each additional 100 conversations

FEATURES
[Early Bird Offer $44.95]
Unlimited tickets per month
1000 conversations
Order track 1000 orders
Live Chat & Email
Help Center
Social media

Tech Stack

+

Improve customer loyalty and retention
VIP Member Management
Points and Rewards Programs
Promotions and Discounts
Fostering long-term relationships

+

Enhance post-purchase customer experience
Auto order status notifications
Manages the lifecycle of orders
Managing returns and exchanges
Order and logistics data analysis

+

Demonstrating brand credibility and reputation
Collect and manage reviews
Display reviews in beautiful widgets
Auto-send review request emails
Sharing reviews to social media

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Brickmillfurniture

Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.

catering.wrapstars

Elevate your customer service today!

Streamlines your customer interactions, boost satisfaction, and watches your business thrive with Willdesk.

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