Customer engagement is an integral part of online business. Tawk.to separates itself from other live chat applications thanks to the following functionalities.

Firstly, you can view and manage your Shopify orders directly from chat boxes, without closing the chat window and go the order page. Such a convenient design helps make your customer support effective and efficient.

Next, tawk.to empowers you to offer individualized and quick replies. For one thing, personalized greeting messages are triggered based on customer interaction history. For another, you can preset template messages with the help of tawk.to.

Last but not least, you do not have to worry about encountering trouble using tawk.to because it offers 24/7 support. Whether you need hands-on guiding or dedicated support, tawk.to is at your service.

In general, tawk.to helps online merchants to elevate customer service and drives sales revenues by streamlining customer support in the digital landscape, benefiting both customers and store owners. Do not hesitate to give it a try!