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Why Choose Tidio?
Tidio excels in enabling online stores to offer outstanding customer services. It separates itself from other live chat applications because of many advantages.
To begin with, Tidio has its root in the field of live chat. It allows you to manage customer interactions on a single platform, which is effective and efficient. Apart from the traditional feature of in-time connection to potential customers, it allows you to quickly answer questions and proactively sell things.
A stunning characteristic of Tidio must be Lyro, its AI robot friend. With such an intelligent and loyal helper, you are empowered to automate the question-and-answer session, which will save your time and energy.
Last but not least, Tidio offers an all-in-one chat interface. Within the chat window, users can ask for the status of their orders, view the content of their carts, check their account details, inquire about the most recent discounts and special offers, and so on. Such a user-friendly functionality contributes to better customer experiences and higher revenues.
It is safe to conclude that with timely and multichannel support, powerful automation, a user-friendly interface, rich customization, and seamless integrations, Tidio is a perfect option if you want upgraded overall service and rocketed growth.
Pros & Cons
Tidio Pricing
The free tier makes Tidio suitable for startups and small businesses. With the free plan, you can lively communicate with up to 50 customers. The functionalities of a ticketing system, a mobile version, and integrated social media are also available. It’s hard to imagine all these are free, right?
The Customer Service and Flows plans cost $29 per month. You can enjoy features like 100 conversations, automated data analysis, a list of your lively visitors, an AI assistant, and live chat support for 24 hours a day and 5 days a week.
The $39-per-month Lyro plan allows you to conduct 200 conversations with the AI robot. This intelligent secretary understands and responds to customer inquiries in real time. In addition, the plan’s website scrapper feature facilitates your data extraction process.
Add Tidio to your Shopify store
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