Author: Abby Zeng

  • Shopify Tracking: A Step-by-Step Guide to Easy Order Tracking
    Abby Zeng

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    Shopify Tracking: A Step-by-Step Guide to Easy Order Tracking

    In the context of dynamically developing eCommerce, the ability to track order status has emerged as an essential service. Hence, it’s macro-essential for enterprises incorporated on the Shopify platform to…

  • How to Sell on Shopify in Simple Steps [2024 Guide]
    Abby Zeng

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    How to Sell on Shopify in Simple Steps [2024 Guide]

    Website building, domain names, fulfillment options, marketing, online payments, and APIs – setting up an e-commerce store might seem difficult, but this couldn’t be further from the truth. As the…

  • Gorgias Pricing Guide 2024: Plans, Features, and Alternatives
    Abby Zeng

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    Gorgias Pricing Guide 2024: Plans, Features, and Alternatives

    In e-commerce, excellent customer support is a surefire way to boost sales and build customer loyalty. With flexible pricing plans and powerful features, Gorgias is the ideal customer service software…

  • 27 Gorgias Integrations You Must Know [2024]
    Abby Zeng

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    27 Gorgias Integrations You Must Know [2024]

    Gorgias is a leading help desk software, widely used by e-commerce merchants to deliver exceptional support services to their customers. The app alone is enough to meet all your support…

  • Gorgias Customer Service: Enhancing Customer Experience [2024]
    Abby Zeng

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    Gorgias Customer Service: Enhancing Customer Experience [2024]

    Although online stores may not have the advantage of physical interaction in customer service, this doesn’t mean they can’t provide exceptional support and reap its benefits. Through digital tools, e-commerce…

  • Top 10 Gorgias Alternatives for Better Customer Support [2024]
    Abby Zeng

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    Top 10 Gorgias Alternatives for Better Customer Support [2024]

    Gorgias is a leading help desk software that offers useful features like Workflow, Live Chat, and a ticketing system. However, although the app ticks all the necessary boxes, it falls…

  • 95% Customer Satisfaction: Laifen’s Turnaround with ParcelPanel and Loloyal
    Abby Zeng

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    95% Customer Satisfaction: Laifen’s Turnaround with ParcelPanel and Loloyal

    Brief Summary Industry: Beauty & Personal Care Platform & Agency: Shopify  Challenge: Experienced sub-optimal customer satisfaction levels, high number of WISMO calls, low customer retention rates, and stagnant sales from…

  • Yotpo Integrations [2024]
    Abby Zeng

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    Yotpo Integrations [2024]

    Yotpo Integrations: Improving Your Customer Experience In today’s era where customer-generated content is king, businesses are seeking excellent solutions to optimize operations, boost store credibility, and drive growth. Meanwhile, timeliness and…

  • Streamline Shopify Support with Gorgias Chat & Channelwill [2024]
    Abby Zeng

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    Streamline Shopify Support with Gorgias Chat & Channelwill [2024]

    The main advantages of strong customer support are increased customer loyalty, attracting more customers, optimizing conversion rates, and enhancing brand loyalty. Live chat services like Gorgias Chat and Channelwill complement…

  • Yotpo Pricing Plans: Guide for Shopify Merchants [2024]
    Abby Zeng

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    Yotpo Pricing Plans: Guide for Shopify Merchants [2024]

    Yotpo is among the most powerful software merchants can leverage to reach their marketing goals. Like many other software solutions, it comes with various pricing plans to cater to businesses…

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