Author: Abby Zeng

  • Last Mile Delivery Tracking: Increasing Customer Satisfaction?
    Last Mile Delivery Tracking: Increasing Customer Satisfaction?

    Real-time tracking is a huge win for trust, with 55% of customers valuing it. But it’s still rare to find this clarity at the last mile. Often, customers feel a…

  • Create & Print Shipping Labels on Shopify [2024]
    Create & Print Shipping Labels on Shopify [2024]

    As an online retailer running a Shopify store, shipping labels are crucial to your daily routine. With each product purchased, you have to print a new shipping label, as each…

  • What Is Post Purchase Evaluation?
    What Is Post Purchase Evaluation?

    Successfully guiding your customers through the sales funnel involves reeling them in with compelling marketing and discount campaigns. It also involves showcasing the perks of shopping in your store and…

  • 8 Best Brand Community Examples [2024]
    8 Best Brand Community Examples [2024]

    Your products may not reflect your brand culture perfectly, but the brand communities do. The culture and spirit of a brand are closely connected to many brand communities. One common…

  • How to Measure Customer Loyalty? [2024]
    How to Measure Customer Loyalty? [2024]

    It is a reality that loyal customers always create much more profits than new customers; just as the data shows, a 5% increase in customer retention can increase profits by…

  • Understanding Delivery Exceptions: Guide to prevent & manage
    Understanding Delivery Exceptions: Guide to prevent & manage

    Timely and reliable product delivery is critical to customer satisfaction and business success. Although careful planning is taken, delivery exceptions may still occur, resulting in delays, damages, lost packages, or…

  • Etsy vs. Shopify: Boost Your Online Businesses [2024]
    Etsy vs. Shopify: Boost Your Online Businesses [2024]

    It’s well known that Etsy and Shopify are prominent in the field of e-commerce. They provide sellers with a handy online platform to promote and sell their goods. The trade-off…

  • Shopify vs. WooCommerce: Boost Your Online Business?
    Shopify vs. WooCommerce: Boost Your Online Business?

    Shopify and WooCommerce stand out among e-commerce platforms for building online stores. This article will make a comparative analysis between Shopify vs. WooCommerce to dig out their pros and cons.…

  • Shipping Notifications: Increase Customer Satisfaction
    Shipping Notifications: Increase Customer Satisfaction

    Shipping notifications are also called delivery notifications or shipment notifications. After purchasing, customers always care about order status; shipping notifications help to decrease such worries.  With them, merchants can cut…

  • Boost Your Shopify Store: A Practical Instagram Marketing Guide
    Boost Your Shopify Store: A Practical Instagram Marketing Guide

    Instagram, the largest of its kind, controls the world of digital marketing. It acts as a medium where you can show customers your brand’s story. Direct them to your Shopify…

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