Top 6 Best Forum Apps for Shopify in 2024 [Manually Tested]

Shopify is one of the most entrepreneur-oriented platforms. It offers flexibility, integrations, apps, and many other solutions to ensure a smooth business journey for the merchants.

Simply put, Shopify forum apps are the tools that assist merchants in creating forums.

In a broader range, this app helps build a community around merchants’ products or brands, allows customers to express their opinions, and thus lets the merchants have insight into clients’ thoughts and nurture the relation to help convert them into loyal customers.

So, by having this app installed Shopify merchants can:

  • Build their product/brand-based community
  • Have user-generated content created for their product, as a social proof
  • Boosting SEO for Shopify stores to drive traffic
  • Track and analyze customer’s requirements and get feedback
  • Strategizing solutions curated to their needs through interaction

So, if you want to create a forum, check this article written on the 6 best forum apps for Shopify.

Top 6 Shopify Forum Apps in 2024

Let’s check which are the 6 Shopify community forum apps we have chosen. We assure you that we have manually tested the most talked-about apps available on the Shopify app store and made this review article based on the following parameters.

  • Ease of Use: How easy is the app to install and use for Shopify merchants? We checked the level of convenience.
  • Features: Apart from the essential features like forum creation, insight data, customer notification option, etc. what more the app offers to the Shopify merchants, we included
  • Integrations: We pay heed to the option if the app integrates with another platform.
  • Pricing: One of our concerns was whether the app is affordable and does it has a free trial or free plan.
  • Customer Reviews: To assist you, we have added the customer’s reviews and ratings on the app.

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1. Xenforum

1. Xenforum

Customer Rating: 3.6/5 (over 19 reviews)

Key Features

The first in our list of Shopify community forum apps is Xenforum, an app that allows the creation of customer-connected community forums. The app creates a forum inside a Shopify store, allowing merchants to create complete control, understand customer’s requirements, handle their problems and issues, and satisfy them with solutions. Merchants can ensure an insightful and professional experience so that customers can have more freedom to express and engage.

Here are some of the features of this app:

  • Simple, insightful, and professional forum creation in one click
  • Allows customers to share opinion on merchant’s product or service-related problems
  • Automatic notifications are sent to the users about forum activities.
  • Has substance and meta labels introduced to assist in web index

Pros & Cons

Pros Cons
  1. Easy installation & setup process
  2. Allows customizing the forum
  3. Includes share button for different social media
  4. The app can be used for customer support, FAQ, info sharing, and community creation
  5. Suitable for merchants who aren’t tech-savvy
  6. Allows forum members to create, and reply to topics by using the WYSIWYG editor, search, mention, like, and upload images
  1. Doesn’t have any free plan
  2. Has limited professional functions

Pricing Plans

Xenforum plans are described here.

  • The premium prices are the Standard Plan ($19/month) and Enterprise Plan $49/month, available with a 7-day free trial.
  • The Shopify Plus plan is $2000/month.

2. Shopicial ‑ Community Forum

2. Shopicial ‑ Community Forum

Customer Rating: 3.2/5 (over 31 reviews)

Key Features

The Shopicial ‑ Community Forum app allows creating social forums for Shopify merchants for their products or services. This app creates a forum that works as a social platform where your customers can share their feelings about your brand, products, and services. This offers insightful data about your users, their questions, and their problems; thus, you can strategize solutions.

Here are some essential features of this app:

  • Builds a private social network professionally
  • Easily community forum creation in on-click
  • Allows clients to share their questions freely
  • Sends automatic notifications to the users on forum activities

Pros & Cons

Pros Cons
  1. Well-functional and customizable app
  2. Send forum activity notifications to users automatically
  3. Affordable pricing plans fit merchants’ budget
  4. Allows linking directly to a product
  5. Has the option to keep the forum private
  6. Responsive and friendly customer service
  1. No paid plans are available
  2. Takes time to learn how the app works

Pricing Plans

The Shopicial ‑ Community Forum offers only paid plans.

  • With a 7-day free trial, you can check the premium pricing categories, which are: Basic Plan ($14/month), Standard Plan ($29/month), and Premium Plan ($59/month).
  • The Shopify Plus Plan is $2000/month.

3. Social King

3. Social King

Customer Rating: 4/5 (over 20 reviews)

Key Features

Social King app allows Shopify merchants to build a strong community by helping them empower their customers to share experiences. The more engagement, the solid foundation for the brand’s trust. With this app, merchants can create forums, based on their product or business. They can also add social media features to the websites. Thus they can maintain a seamless and unified brand experience.

What are the main features this app offers? Let’s check:

  • Includes SEO sitemap
  • Supports 12 different languages
  • A blog extension for the merchant’s store, allows readers to share, learn, and connect
  • Enables shoppers to create user profiles with images, and content on customers’ products

Pros & Cons

Pros Cons
  1. Integrates with Shopify Plugins
  2. Allows control on social platforms
  3. Merchants can promote products
  4. Easy to adapt merchant’s theme
  5. Competitive pricing plans
  6. Allows embedding videos
  1. The free plan has limited features
  2. No contact form or chat form

Pricing Plans

Let’s check what the pricing categories the Social King app has.

  • The free plan.
  • The paid plan named ‘All the Features’ costs $4.99/month, with a 15-day free trial.
  • The Shopify Plus plan is $2000/month.

4. Gatsby: Ambassador Manager

4. Gatsby: Ambassador Manager

Customer Rating: 5/5 (over 118 reviews)

Key Features

Gatsby: Influencer Ambassadors is enriched with features to assist Shopify merchants in improving engagement and brand awareness that drives sales. It allows them to automate and generate ambassador programs, and coupon codes, boost social media presence, influencer outreach, user-generated content, track Instagram activities that merchants get tagged, etc.

Here are some of the features of this app:

  • Ambassador programs are customizable.
  • Allows saving UGC from Instagram and TikTok
  • Tracks every referral order and reward with codes
  • Auto-response to Instagram direct messages
  • Integrates with Klaviyo flows, Yotpo SMS, etc.

Pros & Cons

Pros Cons
  1. Lightweight affiliate program
  2. Saves time through automatic response to Instagram DM
  3. Handles repetitive tasks
  4. Doesn’t charge for unused features
  5. Highly responsive customer support team
  6. Allows rewarding clients for posting in IG and TikTok about merchants
  1. No free plan is available
  2. A bit on the pricey side

Integration with Other Popular Shopify Apps

Shopify POS, Gorgias, Klaviyo, Yotpo, Attentive, LoyaltyLion, rebuy, and the latest themes are the platforms Gatsby: Influencer Ambassadors integrates with.

Pricing Plans

Here take a look at Gatsby: Influencer Ambassadors app’s premium pricing structures.

  • The paid plans are Basic ($500/month), Plus ($799/month) and Pro ($997/month) available with a 7-day free trial.
  • The Shopify Plus plan is $2000/month.

5. Community Builder

5. Community Builder

Customer Rating: 5/5 (over 2 reviews)

Key Features

Community Builder is a robust app that helps Shopify merchants by converting customers to social group members. This app is a simple and effective way to grow a dedicated community for your store by using Discord, Slack, and Facebook groups. It provides value to the customers beyond their point of sale. Shopify merchants can create a community with this app that allows people to share their thoughts.

Let’s check a few features of this app:

  • Community creation by using Slack, Facebook, or Discord Group
  • Widget displayed from the order confirmation page
  • Allows creating new channels for customers to interact with merchants
  • Has a simple-to-respond-to survey conducting

Pros & Cons

Pros Cons
  1. Automatic shows on the checkout page
  2. Simple installation process
  3. Supportive customer service
  4. Customizable text and description
  5. Affordable pricing structure
  6. Amazing and user-friendly interface
  1. No free plan
  2. Still on the developing side

Pricing Plans

Community Builder plans are described below:

  • The paid plan, with a 10-day free trial, is named Autopilot and costs $4.99/month.
  • The Shopify Plus plan is $2000/month.

6. Champ Forum

6. Champ Forum

Customer Rating: 2.8/5 (over 13 reviews)

Key Features

The last app on our list is Champ Forum. This forum application helps Shopify merchants establish a community of followers and fans. It integrates with the Shopify store and stays inside. With this SEO-friendly app, merchants can easily index their forum posts on search engines.

Let’s check some of the features of this app.

  • Has integrated forum
  • Supports mobile versions
  • Offers customization guidelines
  • No separate subdomain to access the forum
  • Let merchants set permission on each forum (such as anyone post, just admins, etc.)

Pros & Cons

Pros Cons
  1. a search function to find specific topics
  2. Has a lot of features to use
  3. Clean and well-designed user interface
  4. Easy to use, organize, and manage forum creation
  5. Allows customization
  6. Appreciated technical service
  1. Doesn’t have any free plan
  2. Has non-compatibility, support outside the US may get disrupted

Integration with Other Popular Shopify Apps

The Champ Forum app works with Cloudinary, SMTP, etc.

Pricing Plans

Champ Forum has a simple pricing structure; it has only paid plans available.

  • The paid plan is Standard, and costs $29/month, with a 14-day free trial.
  • The Shopify Plus plan is $2000/month.

Conclusion

If you want to marketize your brand well, you have to understand your customers well, address their problems, and provide solutions. We hope our list of 6 best forum apps for Shopify will make the most out of your strategy by creating a community!

FAQ About Best Shopify Report Apps

Note: This blog was originally written in English and translated using an automated tool to make the content accessible to a global audience. We believe in sharing valuable insights with everyone and apologize for any inaccuracies. If you spot any errors, please feel free to contact us for corrections. Your feedback helps us improve and ensures the content’s value is fully realized.

Abby Zeng

Content Specialist

I’m deeply passionate about SEO and creating engaging content. My initial goal is to deliver high-quality, informative, and entertaining content that stands out in the digital landscape. By merging analytical insights with creativity, I aim to boost traffic for websites.

Shopify expert

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