How To Cancel Shopify Free Trial ？

Most merchants start their online business on Shopify with a free trial, and most would continue using it after the free trial.

There is also a group of customers who are not satisfied with Shopify’s features, service, or price. Therefore, many people have questions about canceling the Shopify free trial.

You will find everything you need to know about Shopify free trial cancellation, including how to do it step by step, what to consider before doing so, and what I should do if I am not happy with the free trial.

Shopify Trial Details

The Shopify free trial is a risk-free way to explore the platform when contemplating taking your business online. This limited-time trial is available for three days to new Shopify users.

In that period, users can explore all premium features and learn the ins and outs of setting up and running an online store on Shopify.

To access the free trial, register a new account on Shopify with a new email. Although the Shopify free trial length is short, an exclusive three-day free, then one month for $1 offer.

The free trial lets you access essential features, such as store creation. You can build your online store, add basic information, and even configure taxes.

Get the chance to explore Shopify’s theme store and test free and paid themes to find one that aligns with your brand. Although your new store will not be active during the trial, you can add products, edit their titles and descriptions, and create full listings with videos and images.

Other available Shopify trial features include full access to the Shopify app store to test different marketing tools. This offer also allows you to test shipping and payment checkout as you would with a premium Shopify subscription plan.

Once the trial ends, Shopify will automatically pause your account unless you opt into one of the paid plans available.

5 Steps to Get a Shopify Free Trial Easily

What to Do Before Canceling the Shopify Free Trial?

When you are on your Shopify free trial and have not chosen a plan yet, you don’t need to do anything to cancel the plan, since Shopify will automatically pause your store for 30 days.

If you are determined to cancel your Shopify free trial, there are several things you need to do before canceling the Shopify free trial.

Delete Payment Information

Before you leave Shopify, please go to the payment settings page and make sure that you have deleted your credit card information.

This is the most direct way to avoid Shopify from taking money out of your bank account.

Uninstall and Unsubscribe Paid Apps

You likely install and subscribe to third-party apps on Shopify during the free trial period.

When you decide to cancel your free trial, don’t forget to uninstall and unsubscribe the third-party apps so you will not be charged for them.

You will not receive a refund from them if you forget to uninstall and unsubscribe.

Transfer Your Domains

Domains are very important when it comes to search engine optimization. If you have bought the customized domain, remember to transfer it from Shopify to a different domain register.

You can also deactivate the domain if you are not going to use it anymore. The consequence of not transferring it is that you may not be able to use the domain for another website.

Export Your Store Data

Shopify allows you to export your store data whenever you wish. Data is precious because you can import your Shopify data to another e-commerce platform to quickly start your business.

This process is quite complicated; you can hire an agent to help you deal with it.

You are also recommended to consult Shopify experts to solve all kinds of issues you may encounter in your online business.

How to Cancel the Shopify Free Trial?

If you would like to cancel your Shopify free trial, please follow the detailed 5-step instructions below.

Step 1: Go to Your Shopify Account Settings

To cancel your Shopify free trial, you need to change your account settings. To start with, go to the settings and find Plan on the left-hand side. You will see the basic information about your current Shopify account and also details of the free trial.

Step 2: Deactivate Your Free Trial

On the Plan page, if you scroll down, you will see the plan details, which will suggest that your current status is during a free trial.

This section also tells you how many days of your free trial are left. If you wish to deactivate your free trial, remember to cancel the free trial before it ends to avoid unnecessary expenses.

At the bottom of the page, you will find Deactivate trial; click the button.

Step 3: Click on Cancel Subscription

Once you click the Deactivate button in the previous step, a window will pop up to ask you to confirm the cancellation.

If you are determined to cancel your Shopify free trial, click Cancel Subscription and Deactivate Stores.

Step 4: Feedback

As usual, Shopify would ask you why you wish to cancel the subscription and deactivate your store.

There is a list of common reasons for the cancellation that you can choose. However, you can also explain a bit more about your reason by clicking Other reason and elaborating a bit.

Step 5: Last step

This is the last step of canceling a free Shopify trial. You will have to pass the preliminary security check.

To finally deactivate your store, you will be asked to enter the password for your Shopify account. Click the Deactivate now button once you have finished entering your password.

Please bear in mind that once you deactivate your Shopify account, you will no longer be able to access the Shopify free trial with the same login information again.

Still, Shopify will keep your store and data for up to 30 days. Within those 30 days, if you change your mind, you can always reactivate your store.

Consider Alternatives to Cancellation

After exploring Shopify with the 3-day free trial, some merchants may not be fascinated by Shopify, which is understandable.

It could get confusing and overwhelming when there are too many apps and tools at your disposal, which is also one of the potential reasons that drive customers away.

If you think Shopify is too complicated to manage, you are highly recommended to consult Shopify experts such as Channelwill to provide e-commerce solutions for Shopify merchants.

More specifically, they make your online business operation much easier by offering detailed solutions to your problems. For instance, if you do not know how to set up your store on Shopify and have no clue about customization, you can contact the customer service team to guide you step by step.

Additionally, Channelwill has developed many apps to facilitate your operation, covering order tracking, inventory management, loyalty programs, review system building, customer data analytics, and so on.

Before fully exploring Shopify’s functionality, you should not quickly jump to the conclusion that Shopify is not for you. Alternatively, you should apply for an extension of your Shopify’s free trial, so you will have enough time to decide whether this platform is beneficial to your business.

Final Words

Follow these steps to cancel your Shopify trial hassle-free. Make an informed decision and explore other eCommerce solutions to suit your needs!

How to Cancel Shopify Free Trial FAQs

Can you cancel the Shopify free trial?

Yes, you can cancel your Shopify free trial account at any time you want. If you do not want to use Shopify in the future, your Shopify account will be paused automatically, which means even if you do not choose any paid subscription plan at the end of your free trial.

Shopify will keep your store and data for up to 30 days. Within 30 days, if you change your mind, you can always reactivate your store.

What are the limitations of the Shopify free trial?

The limitations of the Shopify free trial include not selling your products during the free trial period.

Even though you can use all features on Shopify, you cannot start selling your products right now. You can only sell your products once you are on a paid plan.

Does Shopify automatically charge you after a free trial?

No, Shopify does not automatically charge you after a free trial.

Instead, Shopify will pause your account automatically, which can be seen as a temporary closure. If you did not choose any plan during your free trial period, you will not get charged.

However, if you subscribe to some apps, additional subscription fees might be incurred.

Therefore, uninstall and unsubscribe to the third-party apps you used during the free trial period.

Will you lose store data if you cancel the Shopify free trial?

No, you will not lose your store data if you cancel your Shopify free trial. Shopify will keep your store and data for up to 30 days. Within 30 days, if you change your mind, you can always reactivate your store. Moreover, you can also export your store data in the 30 days.

Your settings will also be saved during the 30 days after your free trial ends.

Note: This blog was originally written in English and translated using an automated tool to make the content accessible to a global audience. We believe in sharing valuable insights with everyone and apologize for any inaccuracies. If you spot any errors, please feel free to contact us for corrections. Your feedback helps us improve and ensures the content’s value is fully realized.

Abby Zeng

Content Specialist

I’m deeply passionate about SEO and creating engaging content. My initial goal is to deliver high-quality, informative, and entertaining content that stands out in the digital landscape. By merging analytical insights with creativity, I aim to boost traffic for websites.

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