Top Order Tracking App

Elevate Customer Post-Purchase Experience with ParcelPanel

Boost repeat conversions by enhancing customer satisfaction with real-time tracking and an estimated delivery date for a seamless post-purchase experience.

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Automate Shipment Tracking to Minimize “WIMO”, Foster Customer Loyalty, and Increase Sales

Minimize “WIMO” Tickets

Elevate your brand and address “WIMO” headaches directly. You can boost customer satisfaction and free up valuable time to focus on scaling your business.

Branded tracking pages
Custom shipment status
Estimated delivery date 
Shipping notifications
24/7 customer support

75%

Reduction in WISMO tickets

Strengthen Customer Loyalty

Reduce service workloads with real-time tracking data on a centralized dashboard. Ensure end-to-end order visibility, meeting customer needs and cultivating loyal brand advocates.

Order & shipment tracking
Automated shipping notifications
24/7 customer support

2.5X

Increase in customer loyalty

Make Data-Driven Decisions

Utilize data insights to boost repeat sales. Redirect the 4-8 order lookups from purchase to delivery back to your store, optimizing sales through targeted marketing channels.

Order fulfillment reporting
Data & insight configuration
Product recommendation

30%

Increase in Repeat Sales

Key Features

Powerful Tracking & Shipping Features

Powerful tracking, shipping and upsell features to help you enhance customer satisfaction, elevate their loyalty, and retain more users.

Branded Tracking Pages

Empower your customers with a branded tracking page to track orders in real time. Peace your mind to focus on more important matters!

Estimated Delivery Date

Set an estimated delivery date to inform customers when they can expect to receive their orders on your tracking page.

Automated Shipping Notifications

Create lasting customer engagement by proactively reaching out with automatic and personalized shipping notifications.

Custom Shipment Status

Add custom shipment status (up to 3) with time intervals and descriptions, timely informing customers about the order status.

Product Recommendation

Transform your tracking page into a revenue-generating marketing channel to increase sales and customer engagement.

Analytics Reporting

Analytics on the shipment, transit time, tracking page, and shipping notifications for comprehensive insights to your business.

See Branded order tracking page in action

Learn how ParcelPanel empowers your post-purchase experience

Seamless Integration

1,234+ Carriers

Support 1,234+ carriers worldwide, including USPS, UPS, FedEx, and DHL. Leverage this powerful global network of carriers to provide better service.

50+ Integration

Integrate with the leading e-commerce platforms and apps to power your business.

Ensure Peace of Mind with ISO 27001 Certification, GDPR Compliance

ISO 27001 Certification

We reassures stakeholders that the brand adheres to best practices for protecting sensitive and confidential information.

GDPR Compliance

Channelwill demonstrates our commitment to data protection and respecting individual privacy rights.

24/7 Support

When you choose Channelwill, you choose peace of mind, knowing that every problem you encounter is resolved.

“Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service.”

ParcelPanel order tracking

Elvatron Costa Rica

“Quick response and very friendly. The app itself is very easy to use. For customers, there is a clear tracking page of the package with a map attached.”

ParcelPanel order tracking

Poga Pinnacle

“Easy to set up the app, with all the functionalities you need. good pricing and awesome support, that is quick to help.”

ParcelPanel order tracking

Ragnok

Boost sales with a branded post-purchase tracking experience!

No more “Where is my order?” & enhance customer satisfaction.

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